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Privacy Policy

This privacy policy describes how Tollboden Restaurant og Hotell AS collects and processes personal data in connection with the use of the website www.tollboden.no.

1. Data Controller

Tollboden Restaurant og Hotell AS
Organization number: 936 736 351
Email: post@tollboden.no

Tollboden Restaurant og Hotell AS is the data controller for personal data collected via the website.

2. What Personal Data We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Information you provide via the contact form

  • Information related to bookings and inquiries

  • IP address and technical information about website usage

3. Purpose of Processing

Personal data is processed for the following purposes:

  • To respond to inquiries and requests

  • To manage hotel and restaurant bookings

  • To deliver services you have ordered

  • To improve the user experience on the website

  • Analysis, statistics, and marketing

  • To fulfill legal obligations

4. Third-Party Booking

Accommodation and certain services are booked via BookVisit (bookvisit.com).
When booking, personal data is processed in accordance with BookVisit's own privacy policies. Tollboden Restaurant og Hotell AS receives the necessary information to manage the booking.

5. Analysis and Marketing

The website uses the following tools:

  • Google Analytics – for analyzing traffic and usage patterns

  • Google Tag Manager – for managing tracking tools

  • Meta (Facebook) Pixel – for marketing and targeted advertisements

These tools may collect anonymized or pseudonymized data about website usage.

6. Cookies

The website uses cookies for:

  • Necessary functionality

  • Statistics and analysis

  • Marketing

You can manage or block cookies yourself via your browser settings. Note that some website functions may stop working if cookies are deactivated.

7. Storage and Deletion

Personal data is stored only as long as necessary for the purpose for which it was collected, or as long as required by statutory obligations (e.g., accounting legislation).

8. Sharing of Personal Data

We do not share personal data with third parties, unless:

  • It is necessary to provide a service (e.g., booking)

  • It is required by law or public order

  • You have given consent

9. Your Rights

You have the right to:

  • Access the information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where the conditions are met

  • Withdraw consent

  • Complain to the Norwegian Data Protection Authority

Inquiries can be sent to resepsjon@tollboden.no.

10. Changes to the Privacy Policy

This privacy policy may be updated due to changes in regulations or our services. The updated version will always be available on the website.

Last updated: 28.01.2026