These terms apply to the use of the website www.tollboden.no and the booking of services provided by Tollboden Restaurant og Hotell AS.

By using the website or booking services, you accept these terms.

1. General

The website is owned and operated by:

Tollboden Restaurant og Hotell AS
Organization number: 936 736 351
Email: resepsjon@tollboden.no

These terms and conditions govern the relationship between Tollboden Restaurant og Hotell AS and you as a user or customer.

2. Use of the Website

The website shall only be used for lawful purposes.
It is not permitted to:

• misuse the website

• attempt to gain unauthorized access to systems

• copy, distribute, or use content without permission

All content on the website is protected by copyright law and belongs to Tollboden Restaurant og Hotell AS or its rights holders.

3. Booking and Reservations

Accommodation and certain services are booked through the third-party booking system BookVisit.

When booking, BookVisit's own terms and conditions apply in addition to these terms. Tollboden Restaurant og Hotell AS is responsible for the delivery of the service, while BookVisit is responsible for the booking system.

4. Prices and Payment

All displayed prices are stated in Norwegian kroner (NOK) and include value-added tax, unless otherwise specified.

Payment is made according to the terms and conditions specified during booking or agreement. Tollboden Restaurant og Hotell AS reserves the right to change prices without prior notice.

5. Cancellation and Changes

Rules for cancellation, changes, and refunds are specified at the time of booking and may vary depending on the type of booking or event.

Failure to show up may result in full charges according to the applicable terms.

6. Stay and Responsibility

Guests are obliged to behave considerately towards other guests, staff, and property.

Tollboden Restaurant og Hotell AS is not responsible for loss or damage to guests' personal belongings, unless otherwise required by mandatory legislation.

7. Events, Parties, and Functions

For events, parties, courses, and functions, separate agreements and conditions apply, which are agreed upon in writing between the parties. These are in addition to the general terms and conditions.

8. Limitation of Liability

Tollboden Restaurant og Hotell AS cannot be held liable for indirect loss, consequential damages, or losses caused by circumstances beyond our control, including technical errors by third parties.

9. Privacy

The processing of personal data is regulated by our privacy policy, available on the website.

10. Changes to the Terms

Tollboden Restaurant og Hotell AS reserves the right to update or amend these terms as needed. The updated version will always be available on the website.

11. Governing Law and Jurisdiction

These terms are governed by Norwegian law.
Any disputes shall be sought to be resolved amicably. If this is not successful, the case will be decided by Norwegian courts with jurisdiction in Norway.

Last updated: 28.01.2026